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What You ll Do
At Topgolf, we call our servers Bay Hosts because they host our Guest in the hitting bays. Bay Hosts provide best-in-class service with hospitality for our Guests. They are experts at the technical side of the job - knowledge of the menu and the ability to serve with outstanding attention to detail. But beyond that, our Bay Hosts make our Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Topgolf memorable.
How You ll Do It
Greet every guest immediately in a friendly and approachable manner
Assist them in understanding and enjoying our game - including the safety rules
Offer food and beverages
Protect our Guests and community by observing the rules of responsible alcohol service
Ensure the bays are clean and ready for our Guests
Be careful and efficient in handling cash
Engage with Guests and ensure they are well cared for at all times
Keep smiling, make eye contact and maintain positive body language
Take pride in serving our food and beverages according to Topgolf standards
Suggest premium menu items enhance the Guest s experience and maximize sales