Retail Staff (Store 0902)

  • GameStop
  • Roanoke, VA
Job Snapshot* Location:Roanoke, VA* Job Type:GameStop Retail Staff* Experience:Not Specified* Date Posted:1/16/2019Job DescriptionPLEASE NOTE: Your application will be considered for all positions within this store. Some positions may not be available in all locations.Assistant Store Manager will support the Store Manager in all facets of store operations including ensuring that the store staff provides friendly, open and enthusiastic customer service, in person and on the phone. This includes answering questions and assisting with product selection, purchases, and returns. Ensure that the store is clean, well-organized, and properly merchandised at all times, and that all policies, procedures, and controls are followed. Supervise up to 5 or more Game Advisors by planning, organizing, and delegating work.Senior Game Advisor (Shift Leader) - will assist the store management team in supervising all store activities as well as providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, or return. Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance.Game Advisor (Sales Associate) provide outstanding customer service experience using elements of GameStop's buy, sell, trade, and reservation business model, The Circle of Life. Working under direct supervision, this position ensures customers are greeted on the sales floor, informed of trade, reservation and loyalty program benefits and thanked. Game Advisors also share product knowledge with customers, ensures products are easy to see and buy, processes customer transactions, and provides a clean, organized store environment in which to shop. The principal business outcome for this role is higher levels of overall store performance and customer satisfaction.Job RequirementsQualified Assistant Store Manager candidates will possess the following:* High School diploma or GED required, some college preferred.* Must be at least 18 years old.* 2 yrs. in retail sales, customer service, and /or management experience preferred.* Video game knowledge preferred.Qualified Senior Game Advisor (Shift Leader) candidates will possess the following:* High School diploma or GED.* Must be at least 18 years old.* Retail sales and /or management experience preferred.* Video game knowledge preferred.Qualified Game Advisor (Sales Associate) candidates will possess the following:* High School diploma.* Must be at least 18 years old.* Retail experience preferred.* Video game knowledge preferred. Associated topics: cajera, cashier, customer, customer experience representative, customer service associate, deliver, retail sales, retail sales associate, shop, store associate

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