There is a lot of recruiting software out there. If you went to the HR Technology Conference & Expo in Chicago like I did last week, you saw hundreds of such vendors in the expo hall. Many of them offered ways to recruit online and manage your candidates. But one size does not fit all. There are literally hundreds of different options to choose from.
In a previous role, I helped switch a mid-sized company from Taleo to the iCiMS platform. That process took about 8 weeks and required a great deal of time, effort and ‘tech savvy’ to get the job done. Since HR folks were never trained on implementing software, they usually rely on the vendor to ensure a smooth transition. Thankfully, I was enough of a ‘techie’ to handle it by myself. But if you pick the wrong company it can become a huge headache, even for the most tech-savvy managers.
If your company is thinking about changing its recruiting software (also known as an applicant tracking system or ATS), here are some guidelines to help you pick the right one. I’d also suggest bringing in someone from your IT department on the project to help you identify possible issues and answer technical questions as they arise.
In general, I’d recommend choosing an established vendor for your recruiting software. These firms have track records that you can research and validate. From a feature standpoint you are going to want to look for platforms that are both social and mobile-friendly. Be sure to test each platform on your smartphone to ensure both candidates and your recruiters have easy access and can apply online.
In fact, as part of your testing you should act as a candidate would and apply to a test job to see how the process works. Always keep the candidate in mind when picking your platform. They deserve a seamless apply process. The better your recruiting software treats them, they more likely they will be to convert into actual applications.
Considered the 'mad scientist of online recruiting' by his peers, Chris is an entrepreneur and former corporate recruiter based in Connecticut. When not writing you might find him bass fishing from his kayak on the lakes & rivers of New England.