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Dont make it overly complex. Dont make it like some people have done historically with dozens of data points in the metric formula. Example: Making up a cost-per-hire calculation with so many data points no one will ever use it. Trying to get everyone to agree on the 27 things that can go into a cost-per-hire metric is an exercise based on futility. So given this feedback and working with some TA leaders, you will find a simpler but relevant metric as an example like cost to acquire in the metrics list. Important Note: Once again, this is a starting point. As we/the profession get more advanced with our tracking of data and metrics (and yes even financials), this particular metric could be revised or variations of different cost metrics will come to light.