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Field Training Role - Retail Sales & Operations Focus

Rocky's Ace Hardware

Springfield, MA 01118

~ 29 min OnsiteFlexible Schedule

Required: Associate's degree in business management or related field or equivalent work experience.
At least one year of training experience.
At least one year of retail experience.
Proficiency in Microsoft Office. (Word, Excel, PowerPoint
Commitment to following company training processes and procedures.
Demonstrated ability to solve problems with minimal direction and supervision.
High attention to detail.
Excellent verbal and written communication skills.
Ability to organize and manage time effectively under strict timelines within a fast-paced environment.
The ability to work a flexible schedule may include some evenings and weekends.
Ability to travel to all store locations within assigned district/region.
Comprehensive knowledge of training policies and best practices.
CPLP credential.
Ability to read and interpret documents such as instructions, correspondence, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write correspondence and routine reports.
Ability to speak effectively and present information one-on-one and before small groups of employees.
Reasoning Ability: •Ability to apply common sense understanding to carry out written or oral instructions.
•Ability to deal with problems involving concrete variables in standardized situations.
•Intermediate PC skills and knowledge of Internet software and Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
•Ability to operate general office equipment including copier and fax machine.
•Regularly required to walk, stand, talk or hear, and use hands to finger, handle or feel.
•Occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl.
•Requires hand-eye coordination and manual dexterity sufficient to operate machinery, hand tools, a keyboard, photocopier, telephone, calculator, and other office equipment.
•May regularly lift and/or move up to 10 pounds.
•Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
•Operates in a retail store environment as well as a professional office environment.
•Routinely uses standard office equipment such as computers, phones, printers, scanners, and photocopiers