Enter and maintain credit card details in a secure and confidential process
Must be able to multi-task and work in a loud, fast-paced environment
Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner
Experience with general office environment
Ability to provide exceptional customer service with a passion to help guests from all over the world
Must maintain professionalism and confidentiality
Ensure guest information is entered accurately
The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties.
Maintain a positive and approachable attitude that fosters a welcoming environment for everyone
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Must have computer literacy and ability to type a minimum of 25 wpm
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Shifts assigned to you will be between the hours of 8am and 11pm
Ages 18+
Self-starter and ability to work efficiently with minimal supervision
Must be 18+ years of age
Open availability to include working weekends, nights, and holidays
In-person role located in Sandusky, Ohio
Excellent communication and active listening skills
Preferred experience in a resort, call center or an attraction setting
Identify the needs of the guest, clarify information, and provide solutions to their problems

SmartExplore AI is experimental.

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Dispatch/Data Entry Trainee

Eastern express

Lorain, OH 44053

Health InsurancePaid Time OffRetirement Benefit

New, Posted 6 hours ago

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Entry Level Sales

Spectrum

Cleveland, OH 44118

$100,000/yr

~ 34 min OnsiteBilingual Preferred

Ability to read, write, speak, and understand multiple languages (English and Spanish)
Exposure to moderate noise levels
Ability to travel (including during inclement weather) to and from assigned territories and company facilities
Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
High School Diploma or equivalent work experience
Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather

SmartExplore AI is experimental.

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