Strong customer service skills with at least 2 years of experience, preferably in a call center environment
High school diploma or military experience
Ability to successfully complete virtual “classroom” training prior to transitioning into job responsibilities; this requires being on-camera, actively participating, and meeting all training requirements.
Proficient with Microsoft Office applications, including Outlook, Teams, Word, and Excel.
Reliable high-speed internet (minimum 50 Mbps), with consistent bandwidth that is not subject to frequent throttling.
A dedicated, distraction-free home office set up, including a desk or workstation suitable for full-time remote work.
Ability to be on camera to perform the essential functions of your role; including trainings, meetings, and other collaborative activities.
These positions are available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.