Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
Must be legally authorized to work in the United States
Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
High school graduate or GED
Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
Ability to speak, read, write, and understand English fluently.
Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
Effectively communicate in high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
21 years of age or older at time of application
Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
Ability to hear all types and ranges of sound.
Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc. on scheduled/reserve days)
Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
Tattoos are NOT permitted on the head, hands, fingers, or neck (including back of neck and on, in, or behind the ear). Tattoos in these areas cannot be covered by makeup or bandages. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
Ability to travel to and from all countries United serves without any restrictions
Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration