753 jobs in Macatawa,MI

The Member Experience Advisor is a relationship-focused professional who delivers exceptional member experiences both in-person and through digital channels.
The Member Experience Advisor will serve as a trusted financial guide—helping members open accounts, process consumer loans, and discover the right financial solutions for their needs.
The Member Experience role combines relationship building, consultative sales, and financial expertise to deepen member loyalty and drive results.
Open new memberships, checking, savings, and specialty accounts while ensuring compliance with credit union policies.
Conduct consumer loan interviews, process applications, and provide recommendations for products such as personal loans, auto loans, and credit cards.
Proactively identify opportunities to cross-sell and refer products that benefit the member's financial well-being.
Educate members on digital banking and self-service tools, promoting the adoption of emerging technologies.
Maintain and balance the branch vault, ensuring security and compliance.
Support overall branch operations, including opening/closing procedures and cash management.
Collaborate with team members to meet and exceed branch sales and service goals.
Experience: 1–3 years of experience in a financial institution or proven success in a sales-focused environment (banking, retail, or service industry).
Skills & Attributes: Confident communicator with excellent relationship-building skills.
Skills & Attributes: Goal-oriented, self-motivated, and driven to exceed expectations.
Skills & Attributes: Strong problem-solving and analytical abilities.
Skills & Attributes: Tech-savvy and comfortable learning new systems and digital tools.
Skills & Attributes: A genuine passion for helping others achieve financial success.