822 jobs in Maytown,PA

Guest Recovery Agent

Hershey Entertainment & Resorts Company

Hershey, PA 17033

Must be 18 years of age or older on the date of applying
Must have the ability to effectively communicate verbally including speaking clearly into telephones
Must have strong conflict-resolution/problem solving skills
Must have strong written communication skills and be detailed oriented
Must be comfortable with the use of electronic equipment and digital ticketing software
Must be proficient in the use of Google Workspace applications
Must be friendly, upbeat, work well with other employees, and be able to interact with our guests in a fast-paced environment
Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
Must have the ability to safeguard confidential information
Must be able to work flexible hours, including mornings, evenings, weekends and holidays, as well as maintain three (3) days of operational availability, Memorial Day - Labor Day
Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.
Physical requirements include sitting for periods up to five (5) hours at a time, walking, bending, climbing stairs, and lifting up to twenty (20) pounds without assistance
This job requires the visual ability to perform detailed work at close distances (computer screens, tickets, printed papers, websites)