Willingness to obtain certifications as needed
Associate's or Bachelor's degree in Safety, Engineering, or related field preferred
Respond to OSHA inquiries and ensure compliance with health and safety regulations
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Lead and maintain food safety and quality programs, including HACCP and regulatory compliance
Conduct food safety audits and manage recall procedures, inspections, and customer-related safety issues
1–3 years of experience in high-risk, high-volume operational environments

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New, Posted 15 hours ago

Reservations Coordinator

Marriott

New York, NY 10025

~ 28 min Onsite

Explain guarantee, special rate, and cancellation policies to callers.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Follow proper escalation procedures when addressing guest concerns.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Indicate special room reservation types by inputting the correct code and rate into the reservation system.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
Input and access data in reservation system.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Perform other reasonable job duties as requested by Supervisors.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.