Experience supporting office productivity software (e.g., Microsoft Office 365, Google Workspace, Adobe Creative Suite) and collaboration tools (e.g., Microsoft Teams, Slack)
Flexibility to work during evenings, weekends, and holidays as part of the extended hours on call rotation
Proven experience in an IT support or service desk role, ideally in an executive or high-priority support capacity
Experience with O365 Admin Portal Experience is a plus
Experience with Microsoft Intune a plus
2nd Shift (3PM-2AM, Monday-Thursday)
It certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified IT Professional (MCITP) are a plus
Solid understanding of IT infrastructure, including networking, Active Directory, VPN, and cloud services (AWS, Azure)
Fully onsite position, Monday through Friday
Strong knowledge of Windows and Mac OS, as well as mobile devices (iOS, Android)
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment
Ability to handle sensitive information with discretion and maintain confidentiality
5 to 7 years of experience
Proficiency with remote troubleshooting tools (e.g., TeamViewer, Zoom, VPN solutions)
Excellent communication skills, with the ability to explain complex technical concepts to non-technical users
Strong problem-solving skills and a proactive approach to troubleshooting

Medical Front Office - Patient Service Specialist

Select Medical

Newark, DE 19711

Email Customer Support Agent - FT - Work From Home

Sleep Center

Newark, DE 19702

Dot Foods, Inc.

Bear, DE 19701

Good attendance record
Ability to pass a standard physical abilities test to ensure you can meet physical demands of the job
Safety-first mindset
Must be 18 years of age or older
Sufficient vision and hearing necessary to operate powered equipment safely