136 jobs in Paragonah,UT

Remote Customer Service Specialist

NexRep

Paragonah, UT

NexRep contracts with people in 31 states.
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.
We do not currently contract with anyone outside of the US.
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
16GB of RAM
250GB of hard drive space
An Intel i3 9th Gen Processor or newer
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your Certification experience

Milton Hershey School

Parowan, UT 84761

TDS Telecom

Cedar City, UT 84721

1+ years' experience in a sales or customer service role
2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel)
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs
6+ months experience in a fast-paced environment managing multiple tasks
6+ months experience working with detailed data
Ability to meet or exceed sales goals
Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service
Ability to handle a high volume of phone calls in a structured, contact center environment
Understanding of the telecommunication industry
Understanding of telecommunication products and services
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Problem solving skills (i.e. customer complaints, competitive issues)
Successful completion of classroom training will be required
Demonstrated success in a competitive sales environment
Able to Work Overtime with Advance Notice
Ability to Work shifts with a potential Saturday rotation
Experience working with escalated customer issues and problem resolution both over the phone and face to face