1160 jobs in Tecumseh,MI

Automotive Service Director - Lexus of Ann Arbor

Germain Automotive

Ann Arbor, MI 48103

Service Director
Driving Excellence Forward Join Lexus of Ann Arbor as Our Next Service Director.
150000 Yearly Salary
Assist in the hiring process for service advisors, technicians, and appointment coordinators.
Train all service advisors, technicians, appointment coordinators and lot technicians on dealership procedures.
Assist with employee development.
Provide technical assistance to employees as needed.
Conduct meetings with department employees to discuss activities and problems of mutual interest.
Direct and schedule the activities of all department employees.
Manage technician productivity.
Monitor technicians payroll records.
Oversee the service scheduling process.
Assist the shop foreman with the workflow.
Hold weekly departmental meetings and set sales and service goals.
Interact with outside vendors and other dealership management
Observe, encourage, and inspire advisors to ensure customer loyalty.
Maintain an above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction.
Attend managers meetings as requested.
Other duties as assigned.
Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Weekly Pay
Employee Assistance Program
401K
Life Insurance
Short and Long-term Disability Insurance
Paid time off
Employee Discounts

Hire Standard Staffing

Tecumseh, MI

Must be a U.S. or Canadian citizen.
Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.