943 jobs in Troy,NY

Customer Service Representative

Nassau

East Greenbush, NY 12061

State of New york

Albany, NY 12211

Serur Organization

Troy, NY

ALDI

Troy, NY 12180

U Haul

Albany, NY 12204

Adecco

Menands, NY 12204

A Bachelor's degree in business or related field
A minimum of 2 years' experience in an applicable role
Familiarity with the tracking and reporting needs of the New York electric and gas companies
Possesses knowledge and understanding of clients electric or gas policies, processes, systems, tariffs, and general construction practices and how to apply them effectively. Experience with process management and improvements
Experience with enhancing reports and dashboards
Knowledge and understanding of customer systems (CRIS and/or CSS)
Strong customer service focus
Knowledge of gas and electric operations including penalty metrics and regulatory reporting
Ability to work as part of a geographically diverse virtual team
Strong written and oral communication skills
Copes with a changing landscape and can overcome obstacles
Strong critical thinking and analytical skills
Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
Exposure to Gas Field Operations processes and regulatory requirements is preferred