490 jobs in Troy,NY

Customer Service Representative - $20/hr

TEKsystems

Albany, NY 12260

National DCP

Albany, NY 12205

Family Dollar

Watervliet, NY 12189

Public Partnerships | PPL

Latham, NY 12110

Adecco

Menands, NY 12204

A Bachelor's degree in business or related field
A minimum of 2 years' experience in an applicable role
Familiarity with the tracking and reporting needs of the New York electric and gas companies
Possesses knowledge and understanding of clients electric or gas policies, processes, systems, tariffs, and general construction practices and how to apply them effectively. Experience with process management and improvements
Experience with enhancing reports and dashboards
Knowledge and understanding of customer systems (CRIS and/or CSS)
Strong customer service focus
Knowledge of gas and electric operations including penalty metrics and regulatory reporting
Ability to work as part of a geographically diverse virtual team
Strong written and oral communication skills
Copes with a changing landscape and can overcome obstacles
Strong critical thinking and analytical skills
Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
Exposure to Gas Field Operations processes and regulatory requirements is preferred