685 jobs in West Newton,PA

Customer Loyalty Representative

Earthwise Environmental Solutions LLC

Elizabeth, PA 15037

Salary: $45,000 annually + Commission
Compensation details: 45000-45000 Yearly Salary
Customer Retention Representative
Respond to customers who are considering canceling service.
Listen carefully to customer concerns and work to resolve issues promptly and professionally.
Retain existing customers through excellent customer service and creative problem-solving.
Educate customers on available services, pricing options, and service enhancements.
Identify opportunities to upsell or cross-sell additional services when appropriate.
Work closely with Dispatch, Customer Service, Operations, and Billing to ensure customer issues are resolved.
Document customer interactions accurately within company software.
Follow up with customers to ensure satisfaction after concerns have been addressed.
Meet or exceed monthly customer retention and sales goals.
Excellent communication and interpersonal skills.
Strong customer service background with the ability to de-escalate difficult situations.
Sales or account retention experience preferred.
Strong negotiation and problem-solving skills.
Comfortable working with computers and multiple software systems.
Highly organized with strong attention to detail.
Positive attitude and ability to work independently while contributing to a team environment.

The Destination Knot

West Newton, PA

Verkada

West Newton, PA

Insync Staffing

West Newton, PA

Bliss & Beyond Elite Travel

West Newton, PA

X2F

West Newton, PA

Destination Knot

West Newton, PA

AAA

Pittsburgh, PA 15236

Experience in retail sales, banking or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Must be able to obtain and maintain valid notary license as required
Experience with Microsoft Office basics
Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements
Ability to travel locally when necessary
A high school diploma or GED
Notary Public must be obtained within 1 Year