To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential.
We have lower start-up costs than many other franchise opportunities with a variety of financing options.
Your financial strength is a key factor in our franchise approval process.

Social Media Account Moderator

VXI Global Solutions LLC

Morrow, GA 30260

Meet quality, productivity, and consistency benchmarks
On-site call center environment
Make consistent enforcement decisions based on platform standards
Review and moderate user accounts and content according to defined policies
Evaluate reports related to private messages and group chats
Strong judgment and ability to make consistent decisions
Accurately document moderation actions and rationale
Prolonged screen time
Exposure to content that may be sensitive, explicit, or emotionally challenging
Ability to work evenings and late-night shifts is required
Psychological resilience and stress tolerance
Reliable attendance and schedule adherence
Minimum 6 months of experience in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work
Operating hours range from 8:00AM through 2:00 AM EST
High attention to detail and documentation accuracy
Assess and process account and content appeals
On-site role in Morrow, GA
Comfort enforcing rules without emotional escalation
Must be available Monday-Saturday
100% non-voice, case-based work
Familiarity with major social platforms (e.g., short-form video, social media, or online marketplaces)