Regular, consistent availability, accessibility, and presence on-site.
Receive, understand, evaluate and appropriately respond to communications from employees, members of management, customers, vendors, and visitors using available technology, in person and in a public setting when necessary.
Lift, transport and/or move 30 pounds frequently each day in the performance of regular duties as outlined above.
Must possess good manual dexterity and hand-eye coordination.
This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the early mornings, evenings and/or during weekends.
Move to, from and within the designated work area frequently and consistently throughout the workday and regularly throughout our building.
(must be able to create simple jigs, fixtures, etc.).
Firsthand experience in manufacturing preferred, including proficiency with CNC and Fabrication machining
Maintain professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications.
Bachelor of Science in Mechanical, Manufacturing or related Engineering discipline required.
Occasional bending, stooping, kneeling, climbing and descending a stepladder may also be required.
Proficiency in MS Word, Excel and Outlook required.
Provide intellectually sound and well-reasoned answers, recommendations and solutions to identify business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (much of which is technical in nature) and other information that serves as the basis for this position.
Use a personal computer or other technological devices frequently and consistently for the purpose of reviewing, analyzing, creating, transmitting, and presenting documents, data and other business-related information.
Occasional bending, stooping, kneeling and descending a stepladder may also be required.
Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings.

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Health InsurancePaid Time OffRetirement Benefit

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Customer Service Representative

Mauser Packaging Solutions

Charlotte, NC 28280

Onsite

Ability to work with all areas of the business including plant and sales personnel.
1-3 years customer service experience required
Ability to perform basic quantitative skills required,
Microsoft Office Suite – basic to above-average computer skills including Excel

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Customer Service Representative

Adecco

Huntersville, NC 28078

$25/hr

~ 23 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Maintain accurate and up-to-date customer records
Courteously and accurately accept customer orders by phone, mail, and/or fax
Prepare written orders according to proper specifications
Verify customer orders for accuracy and create fabrication/shop orders
Verify the customer has an approved credit application and sufficient credit limit for the order
Customer service
Verify completed orders prior to shipping and escalate issues as needed
Notify customers of delays or issues and escalate conflicts when necessary
Primarily sedentary with occasional walking/standing
Process Return Goods Authorizations (RGAs) and complete required documentation
Frequent computer and phone use
Coordinate with Accounting on credit issues
Occasional reaching/stretching
Provide pricing information using system knowledge
Report customer concerns to the Sales Representative
Clear communication and vision required
Promptly input orders in the computer system following ISO 9001-2000 guidelines
"bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing