Must be able to travel to and from assigned territories and company facilities
Ability to read, write, speak, and understand multiple languages (English and Spanish)
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Exposure to moderate noise levels
Ability to travel (including during inclement weather) to and from assigned territories and company facilities
Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
High School Diploma or equivalent work experience
Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather

Customer Experience Advocate I (Brooklyn Heights, OH)

AmeriGas Propane

Independence, OH 44131

One to two years customer service experience; in a contact center preferred
Demonstrated understanding of computer-based tools and programs
Ability to work independently and within contact center teams
Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience
High School Diploma or Equivalent
Excellent verbal and written English communication
As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician
Must be willing to submit to a pre-employment drug screen and a criminal background check