Answer main phone & transfer calls
Phone etiquette skills
Pick-up and sort mail/Drop-off outgoing mail
Detail oriented
Microsoft software
Customer service skills
Ability to work directly and collaboratively with diverse people
Reception – greet members
Effective Communication skills
Fast Learner
Assist with projects such as scanning, filing, projects on excel, draft or edit word documents, contact members, posting of classes, generate correspondence, etc.

Front Desk Agent-Full Time, $35.84/Hour

Disney

Kapolei, HI 96707

Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Ability to confidently utilize service recovery methods
Ability to reflect a professional image while maintaining guest privacy
Must feel comfortable handling large amounts of money and possesses a high-level of integrity
You must be at least 18 years of age to be considered for this role
Ability to perform in a fast-paced and sometimes stressful working environment
Previous cash handling experience
Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
Ability to multi task
Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.
Strong computer skills and knowledge is required
Previous computer experience
Must stay calm in highly stressful situations and be knowledgeable of emergency procedures