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Hotel Director of Sales

Element Hotel

Omaha, NE 68131

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Leads hotel sales department meetings.
Makes solicitation calls to potential new accounts.
Prepares sales reports and records sales calls and activities as required.
Timely processing of invoices and follows all purchasing policies.
Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager.
Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel, banquet and restaurant facility space and services.
Responds to inquiries from customers, prospective clients and the corporate office.
Follows company credit and deposit policies when booking business.
Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide.
Oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy.
Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.
Maintains and uses the accounts tracing system/database and customer account files to generate future business. Ensures proper use of all KHC computer systems.
Directs the sales of the products and services of the hotel, banquet and restaurant. Supervises sales department employees.
Monitors guest satisfaction through follow-up surveys, thank you cards and calls.
Prepare proposals and confirmations for group bookings, conducts tours of the property with prospective customers.
Tracks activities of the competition and the market and the hotel's position in the market and communicate significant changes to General Manager and Director of Operations.