Greenway Ford - Mobile Service Technician

Greenway Ford, a prominent automotive dealership and service center, is actively seeking a skilled and motivated Mobile Service Technician to join our dynamic team. As a Mobile Service Technician at Greenway Ford, you will play a crucial role in providing exceptional service to our valued customers by performing maintenance and repairs on their vehicles at their location.

Responsibilities

• On-Site Service: Travel to customers' locations to perform scheduled maintenance, inspections, and repairs on Ford vehicles. Utilize mobile service equipment and tools to ensure efficient and high-quality service.
• Diagnostic and Repair Skills: Diagnose and repair mechanical and electrical issues in accordance with Ford specifications and guidelines. Perform routine maintenance tasks and inspections.
• Guest Interaction: Interact with guest in a professional and courteous manner, addressing their concerns and providing clear explanations of service performed.
• Documentation: Accurately document all services performed, including parts used and time spent on each job. Maintain detailed records of vehicle inspections, diagnostics, and repairs.
• Quality Assurance: Ensure all work meets high-quality standards and complies with manufacturer and dealership guidelines. Conduct post-service inspections to verify the effectiveness of repairs.

Requirements

• Technical Expertise: Proven experience as a Mobile Service Technician or a similar role. Strong technical skills in diagnosing and repairing automotive issues, with a focus on Ford vehicles.
• Customer Service Skills: Excellent customer service and communication skills. Ability to interact professionally with customers and address their automotive concerns.
• Self-Motivated: Ability to work independently and efficiently manage time and resources. Proactive approach to problem-solving and service delivery.
• Team Collaboration: Collaborate effectively with other service technicians, advisors, and dealership staff to ensure seamless service operations.
• Adaptability: Ability to adapt to changing schedules and work environments.

Qualifications

• Certifications: Valid driver's license with a clean driving record. Automotive Service Excellence (ASE) certification and/or Ford certifications are a plus.

Why Join Greenway Ford

• Be part of a reputable and customer-focused automotive dealership.
• Access to ongoing training and development opportunities.
• Competitive compensation and benefits package.

Benefits

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance options.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Employee discounts on products and services.