Banquet Server Position

The Wylie Inn and Conference Center is seeking full time banquet servers to join their team of dedicated professionals. The Wylie Inn & Conference Center employees are part of the Endicott College community and share in the beautiful campus offerings. Endicott is located 20 miles north of Boston and accessible by public transportation. The parking is free and the beautiful beaches are close by!

Situated on a picturesque stretch of the Atlantic Coast on Boston's North Shore, the Wylie Inn and Conference Center at Endicott College offers well appointed, comfortable accommodations with an on-site caf restaurant and bar; state of the art IACC certified conference center and an elegant social event venue, upper Manor. The Wylie Inn and Conference Center is ideal for a weekend getaway, retreat or conference. This lush 10-acre inn and conference center is just minutes away from historic downtown Salem, restaurants, scenic Cape Ann, shopping, museums and more.

Key Responsibilities

• Set up banquet room as instructed by Banquet Captain to include linen, service ware and glassware
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
• Greet guests and respond to requests in a friendly and courteous manner
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function

Community Engagement

Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings. Show a spirit of collaboration and community involvement, including volunteering when possible.

Other Duties

Other duties as assigned

Reporting Structure

Reports to the Food Director with Direct Supervision

Supervisory Responsibilities

No supervisory responsibilities.

Core Competencies

• Reliability: able to get the job done, available and engaged with the job and the Endicott community.
• Organization: organizes time and resources well so that work is done efficiently and on time.
• Communication Skills: has clear, effective and efficient ways of communicating, both orally and in writing.
• Adaptability: shows a willingness to adopt new ideas and to do things differently.
• Follow Through: takes ownership of projects and sees them through fruition.
• Customer Service: anticipates the needs and responds to queries in a timely, competent, and approachable manner.
• Initiative/Personal Leadership: identifies opportunities for improvement and actively contributes to solutions.
• Team Player: shows a willingness to collaborate and share information, knowledge and experience with team members.

Qualifications and Skills

• Minimum 18 years old
• Ability to work in a standing position for long period of time
• Ability to lift up to 25 pounds, maneuvering trays of food and drink
• Ability to work well under pressure in a high-volume event
• Positive attitude

In compliance with Massachusetts pay transparency law, the hourly pay for this position is $18.50 per hour, increasing to $21.50 for Wedding events. Endicott College considers factors such as (but not limited to) job responsibilities, relevant experience, skills, internal equity, and external market data when determining pay. The final hourly rate is determined by the Human Resources Office based on these factors. This range reflects base pay only and does not include benefits or other compensation.

To be considered for this role, please submit an application and include a resume.

Please Note: All employees must be 18 years of age or older.