Description
Location: New Orleans/Metairie Area, LAWho We AreMechanical Concepts LLC is an established equipment distribution and service company with a strong track record, now expanding into the South Louisiana market. We are the factory-authorized service and warranty provider for Daikin commercial equipment.This is an opportunity to step into a high-impact role and help build our local parts operation from the ground up-driving day-to-day performance, supporting technicians and customers, and directly influencing how the business grows in the market.OverviewWe are seeking a hands-on HVAC Parts Store Manager to build and lead a high-performing parts operation in the New Orleans / Metairie area.This is not a typical parts manager role. You will be responsible for building the operation, developing the team, and establishing a parts department known for responsiveness, reliability, and strong customer service.The right candidate will take ownership, lead from the front, and create a culture that supports contractors, technicians, and service teams at a high level.Key Responsibilities* Build, lead, and develop a high-performing parts team* Drive sales through strong relationships with contractors, technicians, and service teams* Oversee daily operations of the parts store* Lead by example through active involvement in daily operations and doing any task you expect from your team* Manage inventory strategy, product mix, and stock levels* Ensure accurate inventory control and accountability* Establish competitive pricing while maintaining strong margins* Support contractors, technicians, and service teams with orders, technical questions, and issue resolution* Handle escalated issues professionally and efficiently* Monitor market trends and competitor activity* Develop local strategies to grow the customer baseWhat We're Looking For* Builder mindset - someone who wants to create and improve, not just maintain* Strong customer-first mentality* Proven leadership experience with ability to build and motivate a team* A hands-on leader who sets the standard for work ethic, accountability, and performance* Solid understanding of HVAC parts and the needs of contractors, technicians, and service teams* Ability to build strong relationships with contractors, technicians, service teams, and internal staff* Experience with inventory management and pricing* High level of ownership, accountability, and decision-making abilityQualifications* Bachelor's degree or equivalent HVAC industry experience* 6-8+ years of HVAC parts, distribution, or sales experience* 4+ years of leadership experience* Forklift certification (or ability to obtain) preferred* Accounts payable/receivable experience is a plusCompensation and Benefits* Compensation structured to be among the best in the market for experienced candidates* Performance-based incentive plan* Paid bi-weekly* Paid vacation* Health insurance (50% company-paid; eligible after 90 days)* Long-term disability (100% company-paid after 90 days)* $20,000 company-paid life insurance* 401(k) after one year with up to 4% company match* Profit-sharing (historically funded)* 8 paid holidaysWork EnvironmentFull-time, in-office position in the New Orleans / Metairie area. Remote work only during weather events or illness.Equal Opportunity EmployerWe are an equal opportunity employer and consider all qualified applicants, including individuals with disabilities and protected veterans.