Salesforce Solution Consultant (Business Analyst / Solution Expert)

Location: Plano, Texas (Preferred) / Remote USA Employment Type: Full-time

Bridge Business & Technology. Shape Solutions. Deliver MoreTogether. At mindZvue, Salesforce Solution Consultants sit at the intersection of business strategy and platform execution. You will own discovery, define solutions, and guide implementation teams all while working directly with US-based clients across industries including manufacturing, financial services, and hi-tech. This is a consulting role with real ownership: you will lead workshops, author solution documents, and shape how Salesforce is deployed to solve meaningful business problems.

What You Will Do:

• Lead business discovery sessions and requirements workshops with client stakeholders, capturing business goals, pain points, and success criteria.
• Translate business requirements into Salesforce solution designs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and custom platform configurations.
• Author business requirement documents (BRDs), functional specifications (FSDs), process flows, data models, and solution architecture diagrams.
• Collaborate with Salesforce Architects and Developers to ensure solution feasibility, scalability, and alignment with platform best practices.
• Configure and customize the Salesforce platform: custom objects, fields, flows, validation rules, reports, dashboards, and automation.
• Drive UAT planning, execution, and business sign-off, ensuring delivered solutions meet client expectations.
• Support change management and user adoption through training materials, documentation, and enablement sessions.
• Manage requirements backlog and participate actively in Agile/Scrum ceremonies including sprint planning, grooming, and retrospectives.
• Proactively identify risks, gaps, and dependencies recommend mitigation strategies to project leadership.
• Contribute to pre-sales efforts including scoping, estimation, and solution presentations for prospective clients.

Requirements:

What We Are Looking For:

Experience: 47 years of experience as a Salesforce Business Analyst, Solution Consultant, or Techno-Functional Consultant. 2+ years of hands-on Salesforce configuration/administration experience. Prior external consulting or SI delivery experience is strongly preferred. Experience across multiple Salesforce Clouds (Sales, Service, Experience, Revenue Cloud) in implementation contexts.

Functional & Technical Skills: Strong understanding of Salesforce platform capabilities, data model, security model, and automation tools (Flows, Process Builder, Approval Processes). Experience with business process mapping, requirement elicitation, and stakeholder workshops. Proficiency with documentation and collaboration tools: Jira, Confluence, Miro, Lucidchart, MS Office / Google Workspace. Working knowledge of Salesforce integrations, APIs, and data migration concepts. Exposure to Agentforce, Data Cloud, or Revenue Cloud Advanced is a significant plus. Familiarity with SQL, relational databases, and basic data analysis.

Certifications (Required / Preferred): Required: Salesforce Administrator OR Salesforce Business Analyst Certification Preferred: Salesforce Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder

Consulting & Communication: Excellent verbal and written communication skills with the ability to engage both technical and executive audiences. Strong analytical thinking, problem-solving, and decision-making abilities. Comfortable leading client-facing meetings and navigating ambiguity. Self-directed with the ability to manage multiple workstreams simultaneously.

Benefits:

Why mindZvue? We are a Salesforce Summit (Platinum) Partner, Great Place to Work Certified, and ISO-certified organization. What sets us apart: Direct client engagement from day one no benching behind layers of management. A US + India delivery model that gives you global collaboration and career mobility. Ownership-driven culture where your ideas shape products, processes, and client outcomes. Investment in your growth: certification reimbursement, conference attendance, and Salesforce community participation. Small, high-performing team where your work is visible to leadership and clients alike.

Benefits (US): Competitive base salary Annual performance bonus: 1015% Comprehensive health, dental, and vision insurance 15 days PTO + US federal holidays Salesforce certification reimbursement (up to $1,000/year) Remote work stipend for home office setup Professional development budget for conferences and training

Work Authorization: Applicants must be legally authorized to work in the United States at the time of hire. mindZvue is not able to provide visa sponsorship now or in the future for this role. mindZvue is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to creating an inclusive workplace.