IT Service Management Data Engineer

Louisville, KY / Dallas, TX

Job Description Must Have Technical/Functional Skills

• Data Engineers & Data Scientists
• Exceptional Python and Spark SQL knowledge
• Strong knowledge of Databricks and cloud architecture
• Ability to influence technical and non-technical individuals including UDAP admins
• Knowledge of workflows, compute, key vaults, catalogs, objects, etc.
• Strong knowledge of ServiceNow data and how it ties together
• Knowledge of data science best practices including when to use which model
• Reporting and Analytics Professionals:
• Strong Spark SQL knowledge
• Strong Power BI knowledge
• Strong visualization skills and communication skills
• Ability to interpret ambiguous requirements from non-technical requestors
• Power Apps knowledge

Roles & Responsibilities

• Design, build, and deliver data science solutions to the IT organization based on the Next Gen ServiceNow Data Store
• Continued iteration and support for existing data science solutions (CQR, ATX Incidents, Onboarding Incidents, etc.)
• Design, build, implement chat bot across Next Gen ServiceNow Data Store
• Identify high value data science projects (knowledge, incident, etc.) and deliver on those
• Monitoring accuracy and precision of data science solutions
• Enable users, both technical and non-technical, to use a chatbot to gather insights on the data store

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.