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Columbia University in the City of New York
New York,NY
New
Description
- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Salary Range: $66,300 - $68,300
Responsibilities
- Monitor referral work queue and ensure information on incoming referrals is accurate and that the patient's symptoms appropriately reflect the requested treatment.
- Liaise with referring providers to inform and encourage patients to schedule referrals, introduce your providers, and educate them of your services.
- Assist with referral process to ensure equitable distribution among providers and reduce referral errors.
- Prioritize referrals based on clinical priority and provider availability.
- Work with designated Attending/RN screener for undifferentiated diagnosed patient referrals.
- Coordinate and provide support for all referral appointments as established by practice protocols.
- Maintain current knowledge of insurer referral/authorization requirements.
- Have a working understanding of the patient population and demonstrate cultural awareness and sensitivity.
- Consistently monitor clinic schedules to ensure maximized scheduling.
- Fills available/open timeslot including those appointments canceled and/or rescheduled.
- Ensure the patient referral is properly linked to the appointment.
- Update the referral scheduling record status with each new development.
- Perform additional related duties as assigned.
- Bachelor's degree or equivalent in education and experience
- Effective verbal and written communication skills
- Ability to work independently as well as part of a team
- Excellent organizational skills with ability to manage competing priorities
- Related experience in patient referral process and/or patient scheduling
- Successful completion of applicable compliance and systems training requirements
Turn Job Alerts On
Columbia University in the City of New York
New York,NY
New
Description
- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Salary Range: $66,300 - $68,300
Responsibilities
- Monitor referral work queue and ensure information on incoming referrals is accurate and that the patient's symptoms appropriately reflect the requested treatment.
- Liaise with referring providers to inform and encourage patients to schedule referrals, introduce your providers, and educate them of your services.
- Assist with referral process to ensure equitable distribution among providers and reduce referral errors.
- Prioritize referrals based on clinical priority and provider availability.
- Work with designated Attending/RN screener for undifferentiated diagnosed patient referrals.
- Coordinate and provide support for all referral appointments as established by practice protocols.
- Maintain current knowledge of insurer referral/authorization requirements.
- Have a working understanding of the patient population and demonstrate cultural awareness and sensitivity.
- Consistently monitor clinic schedules to ensure maximized scheduling.
- Fills available/open timeslot including those appointments canceled and/or rescheduled.
- Ensure the patient referral is properly linked to the appointment.
- Update the referral scheduling record status with each new development.
- Perform additional related duties as assigned.
- Bachelor's degree or equivalent in education and experience
- Effective verbal and written communication skills
- Ability to work independently as well as part of a team
- Excellent organizational skills with ability to manage competing priorities
- Related experience in patient referral process and/or patient scheduling
- Successful completion of applicable compliance and systems training requirements
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