Home Manager

Location: Nashville, TN

Status: Full Time, Salary, Exempt

Program: Residential Services

Reports To: Residential Services Coordinator and Program Director

Introduction: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

Benefits: Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which includes the following: Employee Assistance Plans (EAP), medical, dental, and vision coverage, flexible spending accounts, short term disability, MetLife legal plans, financial wellbeing, competitive compensation packages, life insurance, 403b retirement plan with company fund matching, employee discounts, and loan forgiveness options through federal programs.

Work Culture: VOA has various committees and programs to support its employees including the Commitment, Justice, Integrity, Compassion, and Retention Committees, as well as training and development programs like VOA LEAD, VOA University, and VOA Academy.

Job Summary and Qualifications: Responsible for the daily operations of a supported living home for persons with developmental disabilities. This includes supervising and training a team of Direct Support Professionals covering all shifts in the home.

What You Should Have for This Role: High School diploma or equivalent preferred. Experience in working in Human Services or related field. Supervisory and direct-care experience preferred.

Responsibilities:

• Maintains safety of home environment, cleanliness of home, while following VOA policies and procedures for Home Safety.
• Supervises and assists consumers in maintaining wholesome and productive lives with emphasis on assuring that opportunities are provided for consumers to achieve that which they vision.
• Performs all training of Direct Support Professionals per mandated curriculum as required by state and VOA policy.
• Performs all other duties as required by Residential Coordinator.
• Accompanies consumers on all scheduled or emergency medical appointments/consultations.
• Attends all Interdisciplinary Team Meetings/Circles of Support as assigned by Residential Coordinator.
• Completes all weekly, monthly and quarterly documentation to assure compliance with ISP and to state regulations.
• Trains all staff to Specific Individualized Training per ISP - detailed visions, negotiables, non-negotiables, likes, dislikes, fears, etc.
• Plans and coordinates leisure, recreational and social activities.
• Assists consumers in maintaining relationships with family, friends, and guardians.
• Responsible for supervision of staff and assigned consumers. Available via pager or established process in the event of shortages or consumer emergencies.
• Develops staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer need and approved cost plans.
• Reviews on an ongoing basis hours worked and authorizes pay by signing off approval on timesheets of Direct Support Professionals.
• Reconciles scheduled time and actual time worked by each staff member. Participates in weekly determination of overtime use and participates in implementation of plan to alleviate unnecessary use of overtime as dictated by budgets.
• Monitors and evaluates staff performance and discusses with RSC.
• Recommends and administers disciplinary action for staff not meeting satisfactory performance or violation of company policies.
• Participates in interviewing and hiring process.
• Available for off-duty calls regarding staff or consumer needs.
• Submits weekly report on staff, consumers to Residential Coordinator and Program Director.
• Initiates purchase requests in a timely manner to meet the needs of the consumers served.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.