Restaurant Supervisor

Join the hotel team with General Hotels Corporation as a Restaurant Supervisor for the Crowne Plaza Union Station and be a key part of delivering exceptional guest experiences! As a Restaurant Supervisor you will support the daily operations of our Food and Beverage outlets. Overseeing daily operations to ensure exceptional guest service, team performance and operation efficiency.

Responsibilities:

• Oversee all aspects of restaurant, lounge, and kitchen operations to ensure a smooth, high-quality guest experience.
• Perform operational duties across all areas of the restaurant as needed.
• Monitor service standards, guest dining times, and seating capacity throughout each shift to maintain efficiency.
• Collaborate with kitchen and service teams to deliver seamless and elevated dining experiences.
• Lead and support staff by mentoring, coaching, and fostering a guest-first culture.
• Schedule associates effectively using staffing guides, adjusting as needed to meet business demands.
• Manage operational compliance and execution of restaurant procedures to maintain service excellence.
• Handle leadership responsibilities including financial oversight, payroll, and daily reporting.
• Proactively identify and resolve operational challenges in a fast-paced environment.
• Support departmental goals and contribute to overall business success.

Requirements:

• Prior experience in restaurant or hospitality leadership strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of scheduling, payroll, and restaurant operations.
• Passion for guest service and team development.
• Flexible availability, including weekends and holidays.

Benefits:

• Incentive Plan
• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Hotel Room Discounts
• Earned Wage Access ("on-demand pay")
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.