The Quality Review Specialist is responsible for various tasks including reviewing signed loan and title company documents to ensure accuracy and the resolution of various post-closing issues prior to disbursement. This requisition is for an in office position due to working with original documents.

• ppropriately prioritize a pipeline of loans to support Service Level Agreement targets
• Complete a Compliance Review to confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct in the critical document set to determine if resolution is required prior to disbursement
• Responsible for owning resolution on defects identified during the Compliance Review of critical documents
• Resolves deficiencies identified in the compliance review requiring handling of original documents received in the office
• May assist other processes in the office to drive efficiency and accuracy in the compliance review
• Communicates with local offices, notaries and Signing Providers to receive signed documents timely or to drive resolution

• Must have 1-2 years of prior experience in the closing/processing area of a title company, the post closing area of a financial institution, or the real estate loan documentation area of a financial institution
• Customer Service Oriented
• ble to handle confidential information
• Basic Word/Excel skills required

• Excellent written and verbal communication skills
• bility to proactively resolve problems
• bility to operate within tight deadlines, have attention to detail and be self-motivated

• High school diploma required; Bachelors preferred