In-Home Support Program Assistant

Provide assistance to consumers of the In-Home Support Program. Enable consumers to obtain or maintain an independent living situation that allows them the least restrictive environment by helping them remain in the region and in their own homes.

Uphold the organization's vision, mission, and corporate values. Demonstrate understanding of and compliance with organization's policies, procedures, code of conduct and work rules.

Essential Functions:

• Provide outreach services as a primary worker with clients, parents and families, becoming completely familiar with consumer's Individualized Service Plan (ISP) and implementing assigned duties from that plan.
• Promote learning about social skills, boundaries, living skills and hygiene, assisting the development and promotion of community awareness programs.
• Maintain daily reporting through case notes and Medicaid documentation.
• Participate in treatment team meetings when necessary and assist in planning and implementation of recreational, educational, and vocational activities.
• Motivate and encourage consumers to complete required treatment activities by developing positive empathetic relationships with consumers.
• Provide crisis intervention as needed.
• Coordinate with community professionals as required, including NSHC personnel, and personnel from other agencies, etc.
• Attend pertinent training and departmental meetings as requested. Participate in activities that promote professional growth and self-development.
• Perform other duties as assigned.

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization's values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• Knowledge of patient care principles, practices, standards and techniques, including proper lifting, assistance with walking, etc.
• Knowledge of documentation requirements for specific fields/records.

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below:

• Above average ability to provide compassionate care
• Above average interpersonal and teamwork skills
• Problem solving and critical thinking skills
• Above average communication skills