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The Sports Facilities Companies
Yardley,PA
Flexible Schedule
Description
GOLF CART ATTENDANT - Makefield Highlands Golf Club
MHGC SFM, LLC
LOCATION: Yardley, PA
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: PART TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Makefield Highlands Golf Club is a premier golf, recreation and entertainment destination focused on improving the health and economic vitality of Yardley, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Makefield Highlands Golf Club is a managed facility by SFC GOLF, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Golf Cart Attendant is responsible for ensuring a smooth and enjoyable experience for our golfers by maintaining the golf cart fleet and providing exceptional customer service.
PRIMARY RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO:
- Ensure a clean and well-maintained fleet of golf carts by cleaning carts after use, checking tire pressure, and reporting any damage
- Prepare carts for golfers by loading and unloading clubs, stocking carts with towels, scorecards, and tees
- Assist golfers with cart operation and answer questions about the course
- Efficiently stage and park carts to meet golfer demand
- Maintain a clean and organized cart storage area
- May also be responsible for cleaning range balls and maintaining the driving range area
- Greet members and guests, and provide courteous and friendly first-in-class service to all members and guests
- Be knowledgeable about facility programs (format, pricing, meeting dates/times)
- Maintain confidentiality and discretion with guest and Team Member information
- Professionally resolve guest concerns and complaints and/or direct to appropriate manager
- Know and enforce the venue policies and procedures
- Assist with venue preparation for events
- Assist and transport guests as needed around the facility during events
- Complete special projects, daily assignments, and other duties as assigned
MINIMUM QUALIFICATIONS:
- Must be at least 16 years of age
- Valid driver's license preferred
- Customer service experience preferred
- Flexible work schedule (e.g., nights, weekends, holidays, long hours) and regular attendance necessary
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
- Must work well with others
- Must take personal initiative for the betterment of the team and venue
- Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit, walk, or stand for extended periods of time and squat, stoop or bend
- Facility has intermittent noise
Turn Job Alerts On
The Sports Facilities Companies
Yardley,PA
Flexible Schedule
Description
GOLF CART ATTENDANT - Makefield Highlands Golf Club
MHGC SFM, LLC
LOCATION: Yardley, PA
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: PART TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Makefield Highlands Golf Club is a premier golf, recreation and entertainment destination focused on improving the health and economic vitality of Yardley, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Makefield Highlands Golf Club is a managed facility by SFC GOLF, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Golf Cart Attendant is responsible for ensuring a smooth and enjoyable experience for our golfers by maintaining the golf cart fleet and providing exceptional customer service.
PRIMARY RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO:
- Ensure a clean and well-maintained fleet of golf carts by cleaning carts after use, checking tire pressure, and reporting any damage
- Prepare carts for golfers by loading and unloading clubs, stocking carts with towels, scorecards, and tees
- Assist golfers with cart operation and answer questions about the course
- Efficiently stage and park carts to meet golfer demand
- Maintain a clean and organized cart storage area
- May also be responsible for cleaning range balls and maintaining the driving range area
- Greet members and guests, and provide courteous and friendly first-in-class service to all members and guests
- Be knowledgeable about facility programs (format, pricing, meeting dates/times)
- Maintain confidentiality and discretion with guest and Team Member information
- Professionally resolve guest concerns and complaints and/or direct to appropriate manager
- Know and enforce the venue policies and procedures
- Assist with venue preparation for events
- Assist and transport guests as needed around the facility during events
- Complete special projects, daily assignments, and other duties as assigned
MINIMUM QUALIFICATIONS:
- Must be at least 16 years of age
- Valid driver's license preferred
- Customer service experience preferred
- Flexible work schedule (e.g., nights, weekends, holidays, long hours) and regular attendance necessary
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
- Must work well with others
- Must take personal initiative for the betterment of the team and venue
- Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit, walk, or stand for extended periods of time and squat, stoop or bend
- Facility has intermittent noise
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