Replies within 24 hours Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

• Verify insurance eligibility, benefits, coverage limits, and financial responsibility for physical therapy services
• Obtain, track, and manage prior authorizations in accordance with payer-specific guidelines
• Monitor authorized visit counts, expiration dates, and medical necessity requirements
• Communicate authorization status and requirements clearly to internal teams

• Maintain working knowledge of commercial payers, Medicare, Medicaid, and workers' compensation as applicable
• Understand payer rules related to outpatient physical therapy, including visit limits, documentation requirements, and reimbursement policies
• Identify potential insurance or authorization issues that could impact billing or reimbursement and address them proactively

• Support billing teams with claim research, denials, and payer follow-up as needed
• Assist with ensuring accurate insurance setup to support clean claim submission
• Recognize trends in payer issues and escalate as appropriate

• Work independently to manage assigned insurance and authorization workloads
• Collaborate with front desk, clinical, and billing teams to resolve insurance-related issues
• Serve as an internal resource for insurance-related questions

• Maintain accurate documentation of insurance verification and authorization activity
• Ensure all insurance information is entered correctly into the EMR or billing system
• Maintain patient confidentiality and HIPAA compliance

• Participate in team meetings and ongoing training
• Assist with process improvement initiatives related to insurance and revenue cycle workflows
• Other duties as assigned

• Experience working with insurance in an outpatient physical therapy or similar healthcare setting
• Strong understanding of:
  • Insurance verification
  • Prior authorization processes
  • Payer-specific requirements for physical therapy services
• Billing or revenue cycle experience
• Familiarity with CPT, ICD-10, and modifiers related to physical therapy
• Experience working with multiple insurance carriers and payer portals

• Strong attention to detail and organizational skills
• Ability to work independently while contributing to a collaborative team
• Clear and professional internal communication
• Strong time management and follow-through
• Comfort navigating EMRs, payer portals, and billing systems

• *In-person office setting*
• Primarily desk-based role using standard office equipment
• Occasional flexibility may be required to meet authorization or payer deadlines

• Fun: We cultivate a positive, engaging environment for both our patients and team.
• Excellence: We are committed to delivering exceptional care and continuous professional growth.
• Community: We build meaningful relationships that make a lasting impact.
• Education: We invest in lifelong learning to empower our team and our patients.

• People Over Profit: Ensuring our team and patients always come first.
• Team Over Self: Collaborating for better outcomes and a stronger company culture.
• Quality Over Quantity: Providing focused, evidence-based care that truly makes a difference.

• Specialize in Your Passion: Whether you're passionate about sports rehab, dance medicine, post-surgical recovery, or geriatric care, we'll help you develop your expertise.
• Lifelong Learning: Access continuing education, mentorship programs, and advanced certifications to stay at the forefront of your field.
• Leadership Development: Chart your career path with opportunities to lead, mentor, and inspire others.
• Community Engagement: Extend your impact beyond the clinic by building connections and serving local communities.

• Patient-Centered Excellence: Evidence-based, personalized treatment plans are at the heart of what we do.
• Supportive Team Environment: Work alongside passionate professionals who share your dedication to success.
• Work-Life Balance: Thrive in a workplace that values your well-being as much as your career.
• Endless Opportunities: From clinical growth to leadership, the sky's the limit for your career at ProMotion.