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Altitude Chicago Trampoline Park
Milpitas,CA
Description
Court Monitor
Altitude Trampoline Park is seeking an energetic and responsible Court Monitor to ensure a safe, fun, and enjoyable experience for all guests on our trampoline courts. As a Court Monitor, you will be responsible for supervising activities, enforcing safety rules, assistingguests, and maintaining a safe environment on the courts. This is a fast-paced role that requires vigilance, strong communication skills, and a passion for delivering excellent customer service.
Key Responsibilities
1. Court Supervision & Safety:
- Monitor guest activity: Supervise guests on the trampoline courts to ensure they are following park rules and safety guidelines.
- Enforce safety protocols: Make sure that guests are using the trampolines and other attractions safely, including appropriate conduct and proper use of equipment.
- Provide guidance: Assist guests with instructions on how to safely participate in trampoline activities (e.g., jumping, dodgeball, basketball).
- Act quickly in emergencies: Respond to emergency situations.
- Remain calm under pressure: In the event of an emergency, stay composed and follow established safety procedures.
2. Customer Service & Engagement:
- Engage with guests: Provide friendly and helpful service by answering questions, assisting with safety gear (e.g., socks), and ensuring that all guests are having a positive experience.
- Promote a fun atmosphere: Help create a fun and energetic environment by interacting with guests and encouraging participation in activities.
3. Operational Support:
- Monitor court capacity: Ensure that trampoline courts are not overcrowded and that guests are following capacity limits for safety.
- Assist with court setup and breakdown: Help prepare the courts at the beginning of shifts and break them down at the end of the day, ensuring that equipment is in good condition.
- Maintain cleanliness: Ensure that courts are clean and free of debris or obstacles that could pose a safety risk.
- Report equipment issues: If any equipment is malfunctioning or damaged, report it immediately to the management team for repair.
5. Team Collaboration:
- Work with other staff members: Collaborate with the rest of the team, including front desk, party hosts, and kitchen staff, to ensure smooth operations throughout the park.
- Assist with special events: Support the team with special events or large groups, ensuring that guests have a safe and fun experience.
Qualifications:
- Previous experience in a customer service or safety-focused role (e.g., lifeguard, recreation, or amusement park experience) is a plus.
- Experience working with children is desirable.
Applicants must pass a background check, drug test and provide references.
Turn Job Alerts On
Altitude Chicago Trampoline Park
Milpitas,CA
Description
Court Monitor
Altitude Trampoline Park is seeking an energetic and responsible Court Monitor to ensure a safe, fun, and enjoyable experience for all guests on our trampoline courts. As a Court Monitor, you will be responsible for supervising activities, enforcing safety rules, assistingguests, and maintaining a safe environment on the courts. This is a fast-paced role that requires vigilance, strong communication skills, and a passion for delivering excellent customer service.
Key Responsibilities
1. Court Supervision & Safety:
- Monitor guest activity: Supervise guests on the trampoline courts to ensure they are following park rules and safety guidelines.
- Enforce safety protocols: Make sure that guests are using the trampolines and other attractions safely, including appropriate conduct and proper use of equipment.
- Provide guidance: Assist guests with instructions on how to safely participate in trampoline activities (e.g., jumping, dodgeball, basketball).
- Act quickly in emergencies: Respond to emergency situations.
- Remain calm under pressure: In the event of an emergency, stay composed and follow established safety procedures.
2. Customer Service & Engagement:
- Engage with guests: Provide friendly and helpful service by answering questions, assisting with safety gear (e.g., socks), and ensuring that all guests are having a positive experience.
- Promote a fun atmosphere: Help create a fun and energetic environment by interacting with guests and encouraging participation in activities.
3. Operational Support:
- Monitor court capacity: Ensure that trampoline courts are not overcrowded and that guests are following capacity limits for safety.
- Assist with court setup and breakdown: Help prepare the courts at the beginning of shifts and break them down at the end of the day, ensuring that equipment is in good condition.
- Maintain cleanliness: Ensure that courts are clean and free of debris or obstacles that could pose a safety risk.
- Report equipment issues: If any equipment is malfunctioning or damaged, report it immediately to the management team for repair.
5. Team Collaboration:
- Work with other staff members: Collaborate with the rest of the team, including front desk, party hosts, and kitchen staff, to ensure smooth operations throughout the park.
- Assist with special events: Support the team with special events or large groups, ensuring that guests have a safe and fun experience.
Qualifications:
- Previous experience in a customer service or safety-focused role (e.g., lifeguard, recreation, or amusement park experience) is a plus.
- Experience working with children is desirable.
Applicants must pass a background check, drug test and provide references.
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