Security Officer

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The purpose of this job is to perform the duties of Security Officer in accordance with company standards for satisfactory performance. Essential Job Description: Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties:

• Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees.
• Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event.
• Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment.
• Warns or ejects troublemakers, and cautions careless persons.
• Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation.
• Notifies staff of presence of persons with questionable reputations.
• Assists management and law enforcement officers in emergency situations.
• Controls all situations in a calm, professional, and hospitable manner.
• Completes daily logs and incident reports.
• Follows lost and found procedures.
• Conducts daily key inventories and reports and variances.
• Responds to alarm notifications.
• Assists with emergency/evacuation training and processes.

What are we looking for?

• Someone with a High school diploma or equivalent.
• Someone with prior hospitality/purchasing experience preferred.
• Someone with at least one year customer service experience preferred.
• Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment.
• Someone with 2 years of college in a safety, security or hospitality related discipline.
• Someone with able to work a flexible schedule to include nights, weekends and holidays.
• Someone with First Aid/CPR certification, prefer instructor rating.
• Someone with high quality written and oral communication skills.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.