Maintenance Supervisor II | Essex + Iroquois

HomeRise believes that home has the power to stabilize a person's life. Built on a simple but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we're building a new future forour neighborhoods and the city we love.

The Maintenance Supervisor at the Essex and Iroquois manages one (1) Senior Maintenance Tech, and one (2) full-time Janitor, and directs both the strategic operations planning and day-to-day work of the HomeRise Maintenance Department, and is responsible for delivering quality maintenance, sanitation, and ensuring quality janitorial services of the building. The Maintenance Supervisor, along with the Site Manager, is responsible for executing national and local policies and procedures, which assure that the physical assets, machinery, buildings, grounds, and servicing utilities are optimally maintained in both appearance and function in compliance with all federal and local laws and regulations.

Essential Functions:

• Maintains preventive maintenance programming in Yardi. Ensures the timely delivery of preventive/deferred maintenance services to include annual permits and inspections for elevators, back flows, boilers, fire sprinklers, fire pumps, fire escapes, smoke curtains, generators, or any other City/State requirement.
• Establish, maintain, and follow effective Safety Procedures for the Maintenance and Janitorial Staff.
• Maintain, operate, and train maintenance staff in the computerized work order system in Yardi to meet departmental performance goals and standards.
• Coordinate and prioritize work order requests with Site Managers.
• Purchase/order repair material and janitorial supplies, keeping aware of the monthly allocations in the annual operations budget.
• Maintain a centralized tool and supply inventory.
• Perform basic to advanced maintenance repairs.
• Ensure turnovers are completed within 14 days; 30 if renovation is required.
• Assist Site Manager in monthly Pest Control walk, inspecting every unit, documenting all maintenance issues, and performing repairs.
• Assist the Site Manager with the required Annual 100%-unit inspection, noting maintenance issues and performing repairs or creating work order(s) as needed.
• Maintains a living document of all purchases of items that may be capitalized and sends this list to the Maintenance Operations Manager biannually.
• Maintain and update the preferred vendor list and implement cost-effective means to replace carpet, appliances, etc., for all properties.
• Other Principal duties
• Respond to after-hours emergency calls when necessary.
• Undertakes projects as assigned.

Supervisory Responsibilities:

• One (1) Maintenance Technician and two (2) Janitors

Position Details:

• Location: 684 Ellis + 835 O'Farrell St, San Francisco, CA 94103
• Status: Full-Time / Exempt
• Schedule Hours: Monday through Friday | 8 AM - 4 PM
• Reports to: Site Manager and/or Regional Property Director

Qualifications:

• High School Diploma or GED is required.
• Seven years' experience in multi-family (apartment or hotel) maintenance.
• Working knowledge of Microsoft Office, Outlook, Word and Excel is required.
• Ability to plan, organize and supervise an effective maintenance program.
• Ability to assess and prioritize work order requests and create daily work assignments for staff.
• Knowledge and experience working with General Contractors and sub-contractors, understanding of building systems, warrantees, and life expectancy of equipment.
• Ability to communicate effectively with high-risk residents.
• Ability to supervise and mange staff with diverse work histories and life experiences.
• Knowledge in the Property Management software (Yardi) is strongly recommended.
• Must be able to communicate (verbally and in writing) with Site Management Staff, Resident Services and residents effectively.
• Must have valid phone number.
• Strong interest in social justice and advocacy preferred with an understanding, sensitivity and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
• Ability to appropriately respond to and resolve conflict.
• Ability to work independently as well as be part of a team and a team leader.
• Ability to train and support maintenance personnel.

Physical Demands & Work Environment:

• While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear; walk; and use hands to handle, feel or operate objects, tools, or controls.
• The employee is regularly required to sit; climb stairs, ladders, or balance; stoop, kneel, crouch, or crawl. Along with sitting, walking, reaching, carrying, etc.
• The employee must occasionally lift and/or move up to 60 pounds.
• Specific vision abilities required by this job include close vision, and the ability to adjust focus.
• Some jobs require an employee to work in hazardous environments i.e.: exposed to unpleasant and noxious fumes and odors.
• Forceful use of the neck/shoulder, elbow/wrist, and low back.
• Repetitive motions of the neck/shoulder, elbow/wrist, low back, knee and foot.
• Awkward postures if the neck/shoulder, elbow/wrist, low back, and knee.
• Static postures of the low back and knee.
• Contact stress in the knee.
• Pushing on pulling, operating hand/mechanical tools.
• Lifting, carrying, and lowering supplies.
• Work is performed in an office, or field environment with regular exposure to water, soaps, cleaning products, noise, fumes or airborne particles, working in all weather conditions.
• The incumbent is occasionally exposed to wet, humid conditions, extreme cold, extreme heat, and vibration.
• This position requires strenuous physical work. Specific vision abilities required by this position include close, distance, color, and peripheral vision, as well as depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee occasionally works near moving mechanical parts. The employee occasionally works in high, precarious places. The employee is occasionally exposed to risk of electrical shock.
• Ability to work in an environment in which the job is performed, especially any unique conditions outside a normal office environment.
• The noise level in the work environment is usually moderately loud.

Equal Opportunity Employer:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.