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PGIC
Baltimore,MD
New
Description
Administrative Clerk
Reports to: Intake Director and CEO
Education & Experience:
• High school diploma or equivalent required; BA/BS preferred.
• 1–3 years of administrative experience, with preference for experience in mental health or substance use settings.
• Strong verbal and written communication skills required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and modern office equipment.
Position Overview: The Administrative Clerk provides essential support to ensure smooth office operations at PGIC and D-POM, LLC. This role requires professionalism, attention to detail, and excellent interpersonal skills to interact effectively with clients, staff, and external partners.
Key Responsibilities:
• Answer and direct phone calls professionally; provide basic program information.
• Greet clients and visitors with courtesy and professionalism.
• Maintain confidentiality of sensitive client and office information.
• Perform data entry, filing, document preparation, and correspondence.
• Track reimbursements, office expenditures, and assist with report reconciliation.
• Independently draft letters, memos, and internal communications.
• Assist with intake processes and other special projects assigned by the supervisor.
• Handle multiple tasks efficiently under high-stress conditions.
• Communicate effectively with clients, staff, and others to resolve questions or concerns.
Other Position Characteristics:
• Requires constant mental alertness, attention to detail, and accuracy.
• Supports overall office efficiency by assisting staff and leadership.
• Friendly, compassionate, and capable of understanding client challenges.
• Opportunity to receive support in pursuing RBT (Registered Behavior Technician) certification.
Why PGIC:
• Join a dedicated team providing meaningful services in Baltimore.
• Work in a professional environment that values growth, collaboration, and client-centered care.
Turn Job Alerts On
PGIC
Baltimore,MD
New
Description
Administrative Clerk
Reports to: Intake Director and CEO
Education & Experience:
• High school diploma or equivalent required; BA/BS preferred.
• 1–3 years of administrative experience, with preference for experience in mental health or substance use settings.
• Strong verbal and written communication skills required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and modern office equipment.
Position Overview: The Administrative Clerk provides essential support to ensure smooth office operations at PGIC and D-POM, LLC. This role requires professionalism, attention to detail, and excellent interpersonal skills to interact effectively with clients, staff, and external partners.
Key Responsibilities:
• Answer and direct phone calls professionally; provide basic program information.
• Greet clients and visitors with courtesy and professionalism.
• Maintain confidentiality of sensitive client and office information.
• Perform data entry, filing, document preparation, and correspondence.
• Track reimbursements, office expenditures, and assist with report reconciliation.
• Independently draft letters, memos, and internal communications.
• Assist with intake processes and other special projects assigned by the supervisor.
• Handle multiple tasks efficiently under high-stress conditions.
• Communicate effectively with clients, staff, and others to resolve questions or concerns.
Other Position Characteristics:
• Requires constant mental alertness, attention to detail, and accuracy.
• Supports overall office efficiency by assisting staff and leadership.
• Friendly, compassionate, and capable of understanding client challenges.
• Opportunity to receive support in pursuing RBT (Registered Behavior Technician) certification.
Why PGIC:
• Join a dedicated team providing meaningful services in Baltimore.
• Work in a professional environment that values growth, collaboration, and client-centered care.
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