Join Our Dynamic Administrative Customer Service Team!

Are you looking to join a thriving and reputable private organization in the dental laboratory industry? Our team at Absolute Dental Services is expanding, and we're seeking a dedicated and enthusiastic professional to join our Administrative Customer Service team full-time! We pride ourselves on delivering exceptional quality and service to our customers, and we want you to be part of our success story.

At Absolute Dental Services, we're committed to providing top-notch dental prosthetics and outstanding customer support. Our team is the backbone of our operations, ensuring seamless communication and efficient service. If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is for you!

As a member of our Administrative Customer Service team, you'll be the friendly voice and helpful hand that keeps our office running smoothly. This is an in-office position, perfect for someone who loves interacting with people and enjoys a variety of administrative tasks.

Key responsibilities include:

• Answer multiple phone lines and assist callers with inquiries.
• Accurately log case information into our database, including uploading/downloading case documents and photos.
• Provide essential administrative support to the team.
• Handle packing, shipping, and mailing packages using the UPS/FedEx system.
• Assist with case inquiries, customer communication, invoicing, and general administrative duties.
• Perform data entry with precision and attention to detail.
• Deliver excellent customer service, ensuring a positive experience for all our clients.

What we're looking for:

• Strong organizational and multitasking skills.
• Ability to work efficiently in a fast-paced environment.
• Exceptional communication skills, both verbal and written.
• A proactive and positive attitude with a focus on customer satisfaction.

Why join us?

• Competitive salary commensurate with experience.
• Full-time employee benefits package including Paid Vacation, Paid Holidays, 401k, Health Insurance, Vision Insurance, Long Term Disability, and more.

How to apply: If you're ready to join a supportive and energetic team, please submit your resume. We can't wait to meet you!

Note: NO PHONE CALLS PLEASE.

Requirements:

• Qualified candidates will have 1-2 years of experience in Customer Service, Administrative or similar field.
• Dental knowledge or experience a plus.
• Candidates must also be proficient with Microsoft Word, Outlook and type 40+ WPM.

Ideal candidate must be punctual, reliable, team player, well-spoken and enjoy providing customer service. This position requires a combination of periods of standing, sitting and walking.

Candidate should possess a professional demeanor, positive attitude, consistent attendance and ability to multi-task with attention to detail.