Senior Systems Engineer

Implement and support Microsoft endpoint management technologies with on-premises, hybrid, and cloud-native Microsoft 365 services, focusing on modern device management (MDM) through Microsoft Intune, Entra and other end user computing (EUC) solutions. Collaborate with faculty and staff to determine needs and priorities and support deployment and administration of applications.

Primary responsibilities include: Administer Microsoft infrastructure services on multiple large-scale systems in a 247 production data center environment. Support cloud and on-premises Microsoft technologies such as Intune, Entra, Autopilot, Configuration Manager (formerly SCCM), Active Directory, Windows Server systems, and other Microsoft services. Install, maintain, and modify Windows operating systems and components, and develop scripts (PowerShell) to maintain and enhance UVM systems. Engineer and support solutions for MDM improvements and help determine the future of Unified Endpoint Management solutions. Collaborate to evaluate and deploy next generation systems for management of university client devices, operating systems, software, and BYOD. Develop and support enhancements to EUC environments. Provide technical support for UVM's VMware Horizon Virtual Desktop Infrastructure (VDI) environment, enhancing for academic needs as well as administrative access to sensitive data. Help manage UVM's AppsAnywhere environment to ensure multiple software delivery methods meet campus needs, including the creation of Cloudpaging packages for streaming installation of applications to Windows computers, integrating virtual applications hosted in UVM's VMware environment, and curating local downloadable installers for multiple operating systems and use cases. Work with Systems and Information Security staff to ensure secure and reliable on-premises and cloud services environments. Maintain a proactive security posture when evaluating and implementing technologies, responding quickly to mitigate emerging threats and keeping systems and applications updated.

Minimum Qualifications (or equivalent combination of education and experience) - Five years of systems administration and scripting experience in a large-scale, complex Microsoft server environment. Bachelor's degree or four additional years of experience to substitute for the degree. Expertise with EUC solutions, including MDM-based deployment, onboarding, patching, and policy. Expertise with Microsoft Windows Server and desktop operating systems and demonstrated ability to manage integrated Microsoft services in a highly available environment. Experience with scripting, including PowerShell. Experience with Microsoft Entra services. Configuration management, system and network debugging experience. Effective troubleshooting skills. Effective written and verbal communication skills. Experience administering Microsoft 365 services.

Desirable Qualifications - Previous history of running complex managed workstation environments successfully. Experience with Microsoft Intune and Autopilot. Experience with Microsoft SCCM, MDT, or similar endpoint management and deployment services. Virtual Desktop Infrastructure (VDI) expertise, ideally VMware Horizon. Experience with application virtualization technologies. Knowledge of Active Directory and Group Policy. Experience with CrowdStrike EDR tools or products. Experience working at an academic institution.

Anticipated Pay Range - $80,000-$96,000

Special Conditions - Non-standard work hours required, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position

FLSA - Exempt

Union Position - Yes, UVMSU