UX Product Designer

*** Please include an online portfolio demonstrating a strong experience in creating user-centered experiences***

Work Location: ONSITE - Dallas, TX

Description:

We're a multidisciplinary UX team that drives the user experience for our customerand employee facing applications.

In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of projects from inception through development. You'll get to showcase your experience and knowledge in UX research, design, content and information architecture.

The job American is transforming the way we deliver software and solutions for our customers and this role is a new one at American. As part of this transformation the UX organization is aligning to a Portfolio and Product based culture and we are looking to hire a UX Product Designer.

This job is a member of the User Experience (UX) and Digital Customer Experience team IT. The UX Product Designer is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with interaction / visual design, information architecture, user research and UX strategy.

This is an exciting opportunity for the right individual to work across disciplines to take large, complex applications and transform them into simple, intuitive experiences. You'll wear many UX hats and be responsible for conceptualizing, prototyping, presenting and delivering a variety of UX deliverables (personas, flows, research plans, test scripts, low and hi-fidelity mock ups).

Responsibilities:

• General
  • Work with a cross-functional team using agile methodology to define user stories and UX deliverables
  • Influence design and product owner decisions based on UX best practices, design principles and research
  • Collaborate with developers to find the most effective, expedient and efficient way to implement solutions
  • Collect, analyze, present and action feedback and manage changes to deliverables
  • Present work in a clear and compelling manner to stakeholders (be able to explain design recommendations by citing best practices, research data or business requirements)
• Design
  • Design the visual style, interface and interaction flow of applications and experiences
  • Develop conceptual diagrams, wireframes, visual mockups and prototypes
  • Develop and maintain detailed specifications and design patterns
• Information Architecture
  • Gather and translate rules and assets into UX systems, programs and enterprise solutions
  • Prepare, manage, update and distribute UX documentation (navigational flows, wire frames, mock-ups, use cases, task flows prototypes, content, system errors, etc.)
  • Advocate for the user and collaborate with business owners to develop features and flows that align with the user's needs
• UX Research
  • Create research strategies based on project KPIs and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations.