Housekeeping Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property:

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals. At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you'll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest. We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you'll find a supportive culture where your contributions are impactful and recognized. Joining our team means becoming part of a people-first culture where your development and success are a priority. If you're ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.

What you will have an opportunity to do:

POSITION SUMMARY:

Responsible for overseeing all housekeeping operations in the hotel; ensuring cleanliness, organization and high standards of service. This role involves managing housekeeping staff, maintaining quality control and ensuring guest satisfaction while adhering to budgetary guidelines and hotel policies.

ESSENTIAL FUNCTIONS:

• Oversee the daily operations of housekeeping, laundry and public area cleaning.
• Ensure all guest rooms, public areas and back of the house spaces meet cleanliness and presentation standards.
• Implement and enforce hotel brand standards, health regulations and safety protocols.
• Conduct regular inspections to maintain quality control and address any deficiencies.
• Recruit, train, schedule and supervise housekeeping staff.
• Foster a positive work environment and promote teamwork among associates.
• Manage the inventory of cleaning supplies, linens and guest amenities.
• Monitor departmental budgets and control labor and supply costs.
• Respond promptly and professionally to guest requests and complains.
• Ensure lost and found procedures are followed.
• Work closely with other departments, including front office and maintenance, to enhance the guest experience.

REQUIREMENTS:

• Bachelor's degree in hospitality management or related field is preferred but not required.
• 3-5 years of housekeeping management experience.
• Knowledge of housekeeping procedures, cleaning techniques and industry standards.
• Strong leadership, communication and problem-solving skills.
• Ability to work flexible hours; including weekends and holidays.

What are we looking for?

Compensation: $75000 - $80000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.