Banquets Bartender Position at Bear Creek

The ideal Banquets Bartender for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Banquets Front of House team, helping to create a memorable experience for guests at events including weddings, family events, othercelebrations and corporate events. The right person will help to create an enjoyable experience for our guests attending these events.

What We Expect From You:

• Prepare and serve drinks to guests during Bear Creek's banquets with a friendly and helpful attitude
• Pull and deliver to event space appropriate amount of liquor, beer and wine from liquor room
• Welcome each guest
• Mix, garnish and serve alcoholic and non-alcoholic drinks for guests of Bear Creek's banquets, following standard recipes
• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel welcome and appreciated
• Offer assistance before guests ask
• Responsible service of alcohol is extremely important. Bartenders must keep count of the number of drinks guests are served and determine when a customer has had too much to drink. Notify Captains or management
• Collect money for cash bar
• Keep all areas cleaned and stocked to Bear Creek's standards
• Set up and breakdown bar in a timely manner
• Wash and sterilize stemware

What We Expect From All BCMR Team Members:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures

Qualifications:

• Must be at least 18 years of age
• Bartending experience preferred
• RAMP Certified required or completion post hire
• Availability during peak operating times, i.e.: weekends, holidays and special events

Job Knowledge & Skills:

• Excellent communication skills
• Great customer service skills
• You must be of legal age to serve liquor according to state law.
• Work well in a team environment
• Ability to multitask (make drinks and interact with guests)
• Understanding of Responsible Alcohol service

Physical Demands & Environmental Conditions:

Physical Demands

Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).

• Alternate Sit/Stand or Walk at Will: The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.
• Climbing Ramps/Stairs: Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing). Note: Stairs involved in commute/getting into building are excluded if work is always performed in one building. Stairs onto a vehicle or a piece of machinery/equipment are included.
• Communicating Verbally: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• Crouching: Bending body downward and forward by bending legs and spine.
• Far Visual Acuity: Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
• Fine Manipulation: Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.
• Foot/Leg Controls: Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to, pedals, buttons, levers, and cranks.
• Gross Manipulation: Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.
• Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).
  • One-on-one (in person)
  • Group or conference (in person)
  • Other sounds
• Kneeling: Bending legs at knees to come to rest on knee(s).
• Lifting/Carrying: Lifting is to raise or lower an object from one level to another (includes upward pulling). Carrying is to transport an object -- usually by holding it in the hands or arms but may occur on the shoulder. 100+ pounds
• Near Visual Acuity: Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
• Peripheral Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.
• Pushing/Pulling: May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
  • Pushing - Exerting force upon an object so that the object moves away from the force
  • Pulling - Exerting force upon an object so that the object moves toward the force
• Reaching At/Below Shoulder Level: Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
• Reaching Overhead: Extending hands and arms in a 150 to 180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
• Sitting: Remaining in a seated position.
• Standing/Walking: Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.
• Stooping: Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.

Environmental Conditions:

• Outdoors: Job requires work outdoors with workers unprotected and exposed to the elements. This does not include the commute to/from work.
• Wetness: Any non-weather-related contact with water or other liquids.
• Proximity to Moving Mechanical