Team Member - Clintonville Wizard of Za

At Wizard of Za, our teams are the lifeline of our organization. In your day-to-day interactions you will build meaningful relationships with our guests and our team. Every team member is an ambassador of Wizard of Za and our core values. You are responsible for providing genuine hospitality to every guest and consistently serving a quality product. We are driven by our 5 core values:

• Kaizen (continuous improvement)
• Do the right thing
• Passion for product
• Deliver the "WOW"!
• Play to win

To succeed as a team member at Wizard of Za, you must be a team player, willing to get your hands dirty, and want to create a world class experience for every guest.

Job Role

• Provide not just good, but great, customer service to every guest
• Maintain cleanliness of the serving line, dining room, restrooms, back of house, and storage areas
• Maintain full awareness and knowledge of the menu, including ingredients, assembly, sides, drinks, and seasonal items
• Learn to present all Wizard of Za's menu items in a manner that represents our standards and procedures
• Share the Wizard of Za concept + story through the entire guest experience
• Maintain Wizard of Za's high quality food safety standards by adhering to all recipes and procedures

Requirements/Responsibilities

• Clear and transparent communication skills
• Ability to follow instruction and adhere to Wizard of Za's standards + procedures
• Integrity + accountability within yourself and towards others
• A passion for hospitality + serving while working with unique individuals
• Attention to detail + the desire to always do the right thing
• The ability to troubleshoot + remain calm under pressure
• A positive, go-getter attitude who follows Wizard of Za's standards and expectations
• An open mind and a willingness to learn
• A passion for genuine customer service and working with unique individuals
• Represent Wizard of Za in a positive light at all times and offer world class hospitality
• Take initiative and be responsible

As a Valued Team Member, You Will Receive:

• Flexible scheduling
• Off on all major holidays - see list below)
• Schedules posted 3 weeks in advance
• Weekly pay (every Monday)
• Tips - earn extra money through our tip share
• Opportunity for advancement + pay increases through achieving results
• Defined growth plan for future employment opportunities
• Vision, dental, and healthcare benefits for FT team members (FT = 30+ hrs avg/week worked)
• PTO accrual available for FT team members (FT = 30+ hrs avg/week worked)
• Every hourly employee receives 50% off their meal on days worked
• Team events + parties
• Free Wizard of Za swag
• An inclusive + collaborative culture where you can feel good about what you do and the product we serve. Holiday Schedule: All Restaurants Closed on New Year's Day, Easter, 4th of July, Thanksgiving, + Christmas Day All Restaurants Close early at 3pm on New Years Eve, Memorial Day, Labor Day, + Christmas Eve All Restaurants Close at Kickoff on Superbowl Sunday

Job opportunities as Team Member, Customer Service/FOH are generally offered as full time or part time restaurant job. Prior experience in one of the following roles and brands is highly desirable: customer service, cashier, associate, restaurant crew member, team member, associate, or other part time restaurant job at Fusian, Chick-fil-A, Popeyes, Piada, Chipotle, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.