Quality Planning Engineer

Company: AISIN World Corp. of America

Department: Quality, QA Manufacturing

Location: Plymouth, MI (BNAM Office)

Position Summary

This position will function to provide Quality support for BluE Nexus America (BNAM) products in North America.

Position Responsibilities

• Initial Launch Control (ILC/ESC)
  • Preparation of documents and evidence for milestone management based on BNAM policies and procedures.
  • Complete Tier 2 plant audits (BNAM: Tier 1) as needed.
  • Confirm process quality for new developed lines/commodities before Start of Production (SOP) timing.
• OEM manufacturing process confirmation for BNAM commodities based on BNAM/Tier 2 Inspection/Handling Information in order to prevent mishandling OEM plants.
  • Commodity handling confirmation during transportation and at OEM plant.
  • Customer vehicle confirmation trial support from BNAM point of view.
• Quality confirmation (installation condition, connector conditions, etc.) of BNAM business components on Customer trial event vehicles.

Customer Quality Contact

• Quality information support for RFQ reply preparation:
  • Explain and negotiate with OEM based on agreement with BNJ and Tier 2 suppliers.
  • Negotiation of quality agreements with the OEM's (Including service matters).
  • Negotiation of quality agreements with Tier 2 suppliers (Including service matters).
  • Preparation of quality assurance plans (APQP) with Tier 2 suppliers that satisfies OEM requirements.
  • Preparation of documentation (with Tier 2 suppliers) required to gain approval from OEM.
  • Coordinate approval from OEM for product design changes and process changes in Tier 2 manufacturing.
  • Facilitate OEM process audits at Tier 2 suppliers.
• Quality Response (Early Detection/Early Resolution Methodology):
  • Manage OEM Field claim issues.
    • Attend Tier 2 investigation activity with containment, as needed.
    • Manage urgent problem correspondence.
    • Coordinate Go&See at customer locations or dealerships.
  • Coordinate OEM Line claim issue correspondence.
    • Understand OEM requirements.
    • Visit OEM vehicle plant or dealer with Tier 2 suppliers, as needed.
    • Develop and distribute quality report.
    • Attend Tier 2 investigation activities, as needed.
    • Manage urgent problem correspondence (Q6 events).
  • Promote OEM quality meetings (Coordination with OEM/ BN-J).
  • Various Coordination with OEM and Tier 2 suppliers, as required.

Secondary Responsibilities

• Quality Management System (QMS):
  • Maintenance of BNAM procedures for ESC (Early-Stage Control) quality milestones.
  • Customer quality contact.
  • Administer Early Detection Earl Resolution (EDER) activities.
  • Manage compensation and administrative correspondence based on BNJ regulations.
  • Preparation of documents and evidence preparation for external ISO 9001 audit.
  • Lead external audit activities and arrange audit agenda.
  • Preparation of documents and evidence for internal audits and assessment of internal processes.
• Warranty Cost Treatment:
  • Warranty cost agreements between BNAM and Tier 2 suppliers.
    • Send invoices to Tier 2, as needed.
    • Disposition Tier 2 cost claims.
    • Inform the results to BNAM Sales.
  • Warranty cost agreements between BNAM and OEM.
    • Receive invoices from OEM.
    • Disposition of OEM cost claims.
    • Inform the results to BNAM Sales/Finance.
    • Develop cost share evidence and documentation based on OEM requirements together with Tier 2 suppliers.
• Other tasks and duties as assigned.

Required Skills and Abilities

• Production Process Auditing
• Problem Solving (8D, 5 Why, Six Sigma, etc.)
• Core Tool Knowledge (FMEA, Control Plan, etc.)
• Basic Quality Sciences (SPC, Capability, etc.)
• Experienced in negotiating claims for compensation (cost share agreements)

Beneficial Skills and Experience

• ISO9001 /IATF16949 Internal auditor certification
• Knowledge of requirement for ISO26262, ISO14747 and A-SPICE
• OEM Quality System knowledge (Automotive)
• ASQ certification (CQE, CQA, CQRE, etc.)

Education/Training/Certifications

• BA/BS Graduate

Travel Requirements

• Approximately 30 % Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs.

Work Environment Requirements

• With reasonable accommodation: Must be able to operate a personal computer, telephone, and other office equipment.
• Must perform job duties onsite, when necessary, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
• Must be able to work effectively in a fast-paced environment.
• Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
• Must be able to operate as an effective team member.
• Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies.

Attendance/Work Hour Requirements

• Must maintain an acceptable attendance record.
• Must be willing and available to work weekends and holidays as necessary and desirable to meet business needs.