Information Security Advisor

Information Security Advisor

Location: Ideal candidates will be able to report to our Pulse Point location at 2505 N Hwy 360, Suite 300, Grand Prairie, TX 75050.

Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work Hours: Monday to Friday, 8:00 am to 5:00 pm

The Information Security Advisor is responsible for managing the delivery of information and network security systems and/or technology services, which may include server, desktop, software, network, database, helpdesk components.

How You Will Make an Impact:

• Provide trouble resolution on complex problems and lead implementations for system and network security technologies.
• Develop testing plans to ensure quality of implementation.
• Coordinate and prepare the reporting of data security events and incidents.
• Provide system and network architecture support for information and network security technologies.
• Provide technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards and technologies.
• Represent major upgrades and reconfigurations in change control.
• Design and analyze mix of vendor services meeting business and information security requirements.
• Maintain relationship with key vendors.
• Lead lights on initiatives to consolidate equipment and/or implement business relocations.
• Determine and perform complex configuration changes to meet business and information security requirements.
• Perform capacity analysis.
• Recommend and implement capacity increases.
• Serve as the technical escalation for results of preventative maintenance routines.
• Supervise preventative maintenance.
• Represent infrastructure security support in significant projects and performs the most complex operations and administration tasks.
• Respond to level 3 and 4 change and problem requests without supervision.
• Lead level 1 and 2 incident recoveries and root cause analysis.

Minimum Requirements:

• Bachelor's degree in Information Systems, Computer Science, or related.
• Three (3) years in any occupation with experience in support and operations or design and engineering.

Experience Requirements:

• Three (3) years in any occupation with experience in support and operations or design and engineering must include:

• Experience in any of the following areas: access management or network security technologies, servers, networks, Network communications, telecommunications, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role;
• Experience providing top-tier support for 3 or more of the following information security technology areas: Access Control, Application Security, Business Continuity and Disaster Recovery Planning, Cryptography, Information Security and Risk Management, Legal/Regulations, Compliance and Investigations, Operations Security, Physical (Environmental) Security, Security Architecture and Design, Telecommunications and Network Security;
• Tools: Prisma Cloud and Qualys;
• Technologies: OpenShift/ROSA, Docker and/or Kubernetes containers;
• Scripting: Python and Bash.