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System One Holdings, LLC

Lenexa,KS

Description

Job Title: ServiceNow Administrator Location: Lenexa, Kansas
Responsibilities

Configure and maintain core ServiceNow modules including Strategic Portfolio Management, Field Service Management, and project/workflow automation across the business.
Collaborate with multiple teams to translate business requirements into workflows, forms, business rules, UI policies, and automation.
Support UAT cycles, pilot phases, and phased cutovers, including defect triage, configuration fixes, and deployment support.
Assist with data migration, field configuration, and environment readiness across development, test, and production instances.
Collaborate with internal teams and vendors on integrations between ServiceNow and systems such as Salesforce, Dayforce, NetSuite, and MuleSoft.
Help document integration touchpoints, field mappings, and dependency risks during rollout and enhancement planning.
Transition the platform from implementation to steady-state ownership, including enhancement intake, backlog grooming, and release support.
Support role-based access, licensing, and environment governance as usage expands.
Partner on training readiness, adoption support, and documentation, and support leadership as the platform scales.

Requirements

4+ years of hands-on ServiceNow administration experience
ServiceNow CSA or CIS certifications
Direct experience supporting new implementations or major module rollouts
Strong configuration skills: workflows, business rules, UI policies, forms, tables, ACLs
Experience supporting or coordinating integrations with external systems
Comfortable working in fast-moving environments with evolving requirements
Strong communication skills with technical and non-technical stakeholders

Preferred Qualifications

Experience with SPM, FSM, or complex project-based ServiceNow use cases
Experience supporting UAT, pilots, and phased enterprise rollouts
Familiarity with Agile delivery, release management, and MVP-based implementation

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M- #LI- #LI-BS1 #M1

Turn Job Alerts On

System One Holdings, LLC

Lenexa,KS

Description

Job Title: ServiceNow Administrator Location: Lenexa, Kansas
Responsibilities

Configure and maintain core ServiceNow modules including Strategic Portfolio Management, Field Service Management, and project/workflow automation across the business.
Collaborate with multiple teams to translate business requirements into workflows, forms, business rules, UI policies, and automation.
Support UAT cycles, pilot phases, and phased cutovers, including defect triage, configuration fixes, and deployment support.
Assist with data migration, field configuration, and environment readiness across development, test, and production instances.
Collaborate with internal teams and vendors on integrations between ServiceNow and systems such as Salesforce, Dayforce, NetSuite, and MuleSoft.
Help document integration touchpoints, field mappings, and dependency risks during rollout and enhancement planning.
Transition the platform from implementation to steady-state ownership, including enhancement intake, backlog grooming, and release support.
Support role-based access, licensing, and environment governance as usage expands.
Partner on training readiness, adoption support, and documentation, and support leadership as the platform scales.

Requirements

4+ years of hands-on ServiceNow administration experience
ServiceNow CSA or CIS certifications
Direct experience supporting new implementations or major module rollouts
Strong configuration skills: workflows, business rules, UI policies, forms, tables, ACLs
Experience supporting or coordinating integrations with external systems
Comfortable working in fast-moving environments with evolving requirements
Strong communication skills with technical and non-technical stakeholders

Preferred Qualifications

Experience with SPM, FSM, or complex project-based ServiceNow use cases
Experience supporting UAT, pilots, and phased enterprise rollouts
Familiarity with Agile delivery, release management, and MVP-based implementation

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M- #LI- #LI-BS1 #M1

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