Security Alignment Engineer

Do you have a passion for cybersecurity and a knack for solving technical challenges? Are you a detail-oriented individual who thrives in a fast-paced environment? If so, then Onsite Logic wants you!

About the Role

We are growing fast and are looking to add a motivated person with awesome people skills, strong communication abilities, and most importantly, the desire to help others and make a real difference with clients' needs. Our clients rely on us for their day-to-day technology needs along with strategic planning and management of their technology infrastructure. This is a role that is perfect for someone with great attention to detail and a security focused mindset who wants an entry level role in IT and Managed Services.

As a Security Alignment Engineer at Onsite Logic, you will play a critical role in safeguarding our clients' IT infrastructure. You will lead intermediate security alignment reviews, ensure adherence to our rigorous standards, and provide technical support to end-users.

Responsibilities:

Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks. You'll then provide actionable recommendations to enhance their security posture.

Standards Champion: Independently manage and maintain the company's IT security standards library. This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams.

Technical Support Rockstar: Provide intermediate technical support to end-users by resolving tickets efficiently and expertly. Utilize documented Standard Operating Procedures (SOPs) to ensure consistent and high-quality service.

Process Improvement Advocate: Continuously analyze our processes and proactively suggest improvements to streamline workflow and maximize efficiency.

Documentation Guru: Maintain detailed and accurate client technical documentation with a focus on 98% accuracy.

vCIO Collaboration: Conduct regular vCIO review meetings with clients, fostering open communication and building strong relationships.

Qualifications:

College degree in Information Technology or equivalent experience (preferred)

3-5 years of IT Help Desk experience (preferred)

Advanced knowledge of cybersecurity concepts and best practices

Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)

CompTIA A+ and Network+ certifications (preferred)

Excellent analytical and problem-solving skills

Strong communication and interpersonal skills

Meticulous attention to detail with a commitment to accuracy

Ability to work independently and manage multiple tasks simultaneously

Success Metrics:

Successfully complete technology alignments on assigned dates (>95%)

Reduce reactive tickets from assigned clients by 15% quarter over quarter

Implement at least two best practice improvements per quarter

Maintain a documentation accuracy rate of 98%

Benefits:

Competitive salary and benefits package

Opportunity to work in a dynamic and collaborative environment

Ongoing training and professional development opportunities

Be part of a team dedicated to client success

Salary - $55,000 - $88,000 DOE

Ready to Join Our Team?

If you're a detail-oriented IT professional with a passion for security, we encourage you to apply!

Onsite Logic: Empowering businesses through secure IT Solutions.