Account Director

You are organized, proactive, and creative, and you excel in roles that require ownership and accountability. You're motivated and business-minded, with the ability to help drive and coordinate high-visibility, large-scale projects for both the agency and its clients. You understand that strong relationships and dependable communication are essential for building trust and confidence. If you can balance big-picture thinking with attention to detail, you'll be well positioned to succeed in this dynamic Account Director role with Chandler Chicco Agency (CCA).

Chandler Chicco Agency's mission is to transform the hearts and minds of our clients' communities and stakeholders through creative, awe-inspiring, first-in-class initiatives that drive true emotion and behavior change.

Our reputation for doing the best work in the industry is unmatched and stems from our dedication to the world of health, as well as staying ahead of those around us. From patient advocacy and disease awareness to issues management and commercialization, our unparalleled insight, depth of experience and entrepreneurial spirit drives us to create inspired and visionary solutions.

We fully commit ourselves to establishing and nurturing meaningful relationships with each other, our client partners and their communities, focusing on the big little things the impactful yet often overlooked details that leave a lasting impression. Those subtle and purposeful details are at the heart of how we show up in all our interactions. When partnering with us, our clients get big-agency resources with the high-touch benefits of a cohesive team that leads boldly together.

Responsibilities:

• Support the development and execution of integrated communications strategies for pharmaceutical clients.
• Support cross-functional projects to ensure timely delivery of high-quality materials and counsel, including:
• Celebrity, influencer and patient engagement, including vetting, contracting, onboarding and activation
• Disease awareness (unbranded) and branded communications
• Media relations and PR events
• Partner with team leads and specialists to develop and/or review communications materials, including:
• Influencer content, contracts and guidelines
• Backgrounders, video scripts, social and sponsored content
• Key messages and internal client communications
• Build and manage timelines, calendars, action plans, runs of show, agendas, and call notes to keep projects on track
• Support budget management and monthly billing processes
• Serve as the day-to-day contact for core clients in assigned areas
• Collaborate regularly with partner agencies, vendors, media and other third-parties
• Mentor and support junior team members

Requirements:

• Bachelor's degree
• 6+ years' experience in healthcare communications, with a focus on influencer marketing (HCP, celebrity, macro, micro and patient), including identification, vetting, contracting, and activation
• Experience working in regulated environments, including familiarity with medical, legal, and regulatory review processes
• Veeva Vault experience
• Willingness to travel as needed

Desired Characteristics:

• Strong communicator, writer and strategic thinking with collaboration, high-energy approach
• Comfortable managing multiple accounts and competing priorities
• Experienced in executing productions, content strategies and creative planning
• Up-to-date knowledge of influencer and social media trends, particularly within healthcare
• Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously
• High attention to detail and quality control across all deliverables
• Proactive communicator who anticipates needs and keeps teams aligned
• Self-motivated and solutions-oriented, with the ability to drive projects forward independently
• Strong collaboration skills and the ability to effectively manage up and down within a large team environment

The annual base salary for this position ranges from $130K to $140K. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health Communications, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.