Associate Project Manager

We're on a mission to shake up the status quo in creator marketing, and we're looking for organized, proactive project managers to help scale our customer experience. As an Associate Project Manager at CreatorIQ, you'll play a key role in driving successful delivery of customer?facing and internal initiatives across our Customer Experience and Managed Services teams. You'll manage timelines, coordinate stakeholders, and keep projects moving forward, ensuring our clients and internal teams have a seamless experience. Working cross?functionally and closely with customer?facing leaders, you'll help bring structure, clarity, and momentum to a growing portfolio of projects, all within a fast?paced, collaborative, and performance?driven environment.

In this role, you'll get to:

• Manage and coordinate multiple concurrent projects supporting customer experience initiatives and managed services programs
• Partner with cross?functional teams including Customer Success, Managed Services, Operations, Sales, and Product to define scope, timelines, and deliverables
• Act as a central point of ownership for project plans, status updates, risk tracking, and documentation
• Support client?facing projects by helping teams stay aligned on expectations, deadlines, and communication
• Identify opportunities to improve project workflows, tools, and processes as the function continues to evolve

Who you are and what you'll need for this position:

• 24 years of experience in project management, program coordination, or a similar client?facing role
• Comfort working in a customer?adjacent environment (e.g., customer success, managed services, agency, or professional services)
• Strong organizational skills with the ability to manage priorities across multiple teams and projects
• Clear, confident communicator who can collaborate effectively with stakeholders at all levels
• Familiarity with project management tools and best practices in a fast?moving, growth?stage environment

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

• People: work with talented, collaborative, and friendly people who love what they do.
• Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.
• Surprise meal stipends: work from home can't stop the enjoyment of someone else making a meal for you!
• Work/life harmony: 15 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
• Whole Health Package: medical, dental, vision, life, disability insurance, and more.
• Savings: a 401k (USA) plan to help you plan ahead.
• Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).

Who we are:

CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agenciesincluding Burson, Delta Air Lines, Google, LVMH, Nestl, and SephoraCreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, benefits, and beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.

AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice.