Manager, IT Infrastructure Services

Alvarez & Marsal Private Equity Performance Improvement

We are seeking individuals that can be part of a team that delivers engagements that range from rapid pre-acquisition IT assessments to large, complex client projects that identify, design, and implement creative business and technology solutions for private equity clients and their portfolio companies. The Manager, Infrastructure Services, will bring both consulting and operational expertise in all aspects of IT Infrastructure & Operations (I&O) to the following types of engagements:

• Pre-acquisition IT diligence assignments in which IT infrastructure supports business systems (e.g., ERP, WMS, and CRM), productivity solutions (e.g., email and collaboration), communications, and proprietary applications. Infrastructure is typically evaluated from several perspectives across enterprise architecture, the software development lifecycle, budget and spend analysis, and organizational / personnel assessment
• Merger-integration and carve-out planning and execution
• Day-1 and 100-day planning and execution driving stand-ups, integrations, and performance improvement of IT infrastructure; tracking progress against Day-1 and Day-100 objectives; and adjusting strategies or personnel as required
• Performance improvement assignments including cloud migrations and cloud spend optimization
• Interim I&O management assignments

Qualifications

• 5-8 years of professional consulting or relevant industry experience, with a minimum of five years specializing in systems implementations, merger integration, business transformation, and change management
• Demonstrable experience in one of more of the following areas:
• Solution and enterprise architecture and infrastructure
• IT assessment and strategy development
• IT performance improvement and cost reduction
• Private Equity Advisory
• IT merger integration and carve-out
• Business / IT transformation program / project management (e.g., ERP)
• Collaboration and leading change to improve key business functions, such as supply chain and/or finance/accounting
• IT operations and service management
• Computing infrastructure design and operation including DevOps and TechOps
• Functional expertise in all towers of IT infrastructure and operations:
• Compute, storage, and hosting strategies, including on-premises data centers, colocation and managed services, and public/private/hybrid cloud services
• Modern local and wide area network strategies
• End user computing enablement
• Communications, productivity, and collaboration tools and services
• Identity and access management
• IT service management
• Disaster recovery and business continuity planning
• Track record of working with business leaders (Directors and above)
• Proven writing skills with the ability to produce polished client-facing documents
• Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
• Specific experience designing and supervising the execution of internally-focused and externally-focused change/communications strategy
• Previous strategy and change management experience: advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy
• Bachelor's degree required
• Flexibility to travel up to 50% of time